Delivery

Where do we ship to?

We are able to deliver to any address within Australia. Unfortunately we are not able to ship internationally at this time. If you would like to organise your own shipping internationally, we are able to deliver to any port within Australia for you. Alternatively, you can organise for your order to be picked up from our Aspley, QLD warehouse.

 

When can I expect my order?

Your location will impact on the speediness we can get your order to you. Provided all items are in stock, delivery lead times are as follows:

  • NSW, VIC, QLD and ACT metro areas between 3 and 10 business days.
  • Perth and Adelaide between 5 and 12 business days.
  • Non-metro areas (including Hobart and Cairns) between 12 and 18 business days.

For special requirements, please contact our customer service at contact@charlotterose.com.au.

Can I pick up my order?

Any order can be collected from our Brisbane, Aspley warehouse and, of course, at no charge.

Do I need to be at home to accept my delivery?

All our shipments contain valuable goods, because of this our carriers are contracted to produce a Proof of Delivery.

How much is delivery?

On the item listing page, under the 'Delivery Info' section there is provision to enter your postcode and quantity to get an estimate of shipping costs to your area.


You may pickup your order free of charge from our Aspley (QLD) warehouse.

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